FAQFrequently Asked Questions

How Long would it take to transport my vehicle ?

Transport times can vary depending on distances, specific transport legs, any special requirements you may have and sometimes events that are outside of our control.

Our standard transit days are available when you request a car transport quote.

Our standard transit days are available when you request a car transport quote.

Generally yes. You or someone you entrust needs to be present at both pickup and delivery of your vehicle.

During pick-up and delivery, a vehicle inspection is carried out and signed and the keys handed over to our driver

Do you transport non-running or damaged vehicles?

We generally do not transport non-running or damaged vehicles.

If you have any transport-related questions about your specific vehicle, please call one of our Customer Relations Officers on 1300 66 99 36 to discuss further.

Are there special conditions for transporting vehicles to Western Australia?

Western Australia has strict quarantine regulations to prevent the introduction of exotic pests, diseases and weeds found in other Australian states and territories. If you are transporting a vehicle to Western Australia, you need to make sure it is thoroughly cleaned before it is picked up by CEVA or dropped off at our depot. The vehicle needs to be completely free of mud, plant material and insects, including the windscreen, wiper well, grill and under wheel arches. You may be fined if your vehicle does not pass Western Australia's quarantine inspection. For further details on Western Australia's quarantine regulations see https://www.agric.wa.gov.au/exporting-animals/quarantine-wa.

Can I leave personal belongings in my vehicle during transport?

No, vehicle must be free of personal items, spare parts and dangerous good.

Is Auto Freight a broker ?

No, we own and operate our own car carrier trucks and trailers, we are not a broker.

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